Privacy Policy
Last updated: March 3, 2026
Estate Media (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and
protect your information when you visit estatemedia.ca or contact us for services.
Information we collect
We collect information you choose to provide, and limited technical data to help our website function.
- ✓ Contact details (name, email, phone number)
- ✓ Property details (address, listing notes, preferred shoot date/time)
- ✓ Messages and communications you send to us
- ✓ Basic technical info (device/browser type, pages visited) through standard logs (and analytics if enabled)
How we use your information
- ✓ Respond to inquiries, provide quotes, and confirm bookings
- ✓ Deliver services (photo/video/virtual tours), and share delivery links
- ✓ Send updates related to your booking (timing, access notes, delivery, revisions)
- ✓ Improve our website and service experience
We do not sell your personal information.
Sharing of information
We only share information when necessary to operate our business and deliver services.
- ✓ With service providers that help us operate the website or deliver files (e.g., hosting, email, gallery delivery)
- ✓ If required by law, legal process, or to protect safety and prevent fraud
Media delivery links
If we provide branded/unbranded gallery links or video links, anyone with the link may be able to access it. Please share links only with people you trust. If you need links updated or removed, contact us.
Cookies & analytics
Our site may use cookies or similar technologies to support website functionality. If analytics tools are enabled, they help us understand site usage in an aggregated way. You can control cookies in your browser settings.
Data retention
We keep personal information only as long as necessary for bookings, service delivery, record-keeping, and follow-ups, unless a longer retention period is required by law.
Security
We take reasonable steps to protect your information. No method of online transmission is 100% secure, but we use appropriate safeguards to reduce risk.
Your choices
- ✓ Request access to or correction of your information
- ✓ Request deletion of your information where legally permitted
- ✓ Opt out of non-essential communications
Contact
Questions about this Privacy Policy? Email hello@estatemedia.ca or text/call (905)-320-5513.